Credit Control / Customer Operations Specialist
Your new company: You will be joining a growing business in a newly created role. Your new role: This is a varied role that will include customer service, order processing, logistics and accounts receivable duties. With involvement in the full order to cash cycle, your duties and responsibilities will include: - End-to-end order processing, including order capture, processing, dispatch coordination and customer collection- Providing excellent levels of customer service at all times- Dealing with customer queries - Producing accurate customer invoices - Credit control duties: resolving invoice-related queries and collecting payments in line within agreed terms - Contacting customers by telephone, email and letter to follow up on overdue invoices and late payments - Monitoring customers against credit limits, holding and releasing orders as required- Aged debt reportingWhat you''ll need to succeed:This position requires a strong service mindset, excellent customer service skills and previous credit control / accounts receivable experience. You will enjoy a varied work load, be commercially minded and have a "muck in" attitude. Working in a small team, cross-training and helping out in other areas of the business when required is essential.What you''ll get in return: This is an excellent time to join a growing business in a newly created role. Competitive salary + bonus On-site parkingWhat you need to do nowIf you''re interested in this role, click ''apply now'' to forward an ..... full job details .....
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