The Company: An award winning private members club Non residential sporting venue Renowned for exceptional service standards A company focussed on developing its own employee s and offering a superb career progression for driven talented individuals The Package: £40,000 salary Discounts across the group Free leisure club membership Enhanced maternity and paternity pay The Job Role: Guest Services Manager for a private members club Overseeing the reception team, ensuring exceptional service Big focus on member retentions, ensuring members are fully satisfied with their club experience Creating events for members across the calendar year This is a fixed term 12 month role with the option to extending at the end. The Requirements: The Guest Services Manager will have experience of managing hospitality teams and driving service standards. The Guest Services Manager will have excellent communication skills A self-starter with a genuine passion for food and eager to develop their team The preferred Guest Services Manager will have experience of dealing with guest queries on a regular basis and be able to resolve issues. The Location: Birmingham City Centre Free on-site parking Excellent transport links TH Contact Details: Consultant: Adrian Pate Telephone: (phone number removed) We at Talent Hive are specialist recruiters within the Hospitality and Catering sector, if you would like a confidential chat about your career, please reach out to us on (phone number remo