Office BasedGreat training and team environmentAssignment is 3 months or longer - please only apply if you can commit 3 + monthsWorking hours (phone number removed)pm Mon to FridayFull criminal and credit check is done before starting the roleNo parking as city centreOur prestigious client is a pensions consultancy. Due to heavy workload the client now needs temporary staff to support the team. Your role will focus on providing support to pension members. You will be responding to client emails regarding their pensions. You will respond via email to help the customer access their pension information online.Your role:Deliver excellent front line customer service to clients via emailChecking the client''s confidential informationAssist clients to get on line to their pension accountsUpdating the databaseGeneral administration dutiesThe person:Previous customer service experience in an office environmentAble to produce professional email responses Desire to deliver excellent customer serviceStrong IT skillsPatience to talk customers through technical informationQuick to learnA full credit check and criminal records check needs to be cleared before you can take on this assignment with our client