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There’s a place for you at CNWL. We’re passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient’s own home. Patients are at the heart of everything we do. Providing top quality care depends on our ability to employ the best people. We’re always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee we’re hoping to find our future leaders and we’ll support our staff by providing opportunities to develop your career. With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more – whatever stage of your career you\''re at, there\''s always a place for you at CNWL.

Specialist Community Palliative Care Social WorkerNHS AfC: Band 7Main area Specialist Community Palliative Care Social Worker Grade NHS AfC: Band 7 Contract Permanent Hours Full time - 37.5 hours per week Job ref 333-G-CC-1485

Site St Pancras Hospital Town London Salary £56,276 - £63,176 per annum incl. HCAS (pro rata if p/t) Salary period Yearly Closing 08/10/2025 23:59

CNWL (Central and North West London NHS Foundation Trust) has almost 8,000 staff providing integrated healthcare to a third of London''s population, Milton Keynes and areas beyond. We involve service users, carers, the public, staff and partner organisations in the way that we are run.

Our catchment area spans diverse communities, with over 100 first languages spoken. It contains areas of great affluence as well as areas of much deprivation. We are committed to providing services that meet the needs of the people who use them, and we actively encourage involvement from local people who can help make a difference. We’re proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME and people with disabilities to promote good relations and understanding between our staff. We are recognised locally, nationally and internationally for providing high quality, innovative healthcare. We aim to employ only the best people, and our experts are frequently called upon to contribute to national health strategy and policy, and many models of our care have been adapted for use in other countries.

We offer a generous relocation package (subject to eligibility assessment) and flexible working options, including bank assignments for most roles. For more information on these and other benefits of working for us, see our Benefits, Reward and Wellbeing page

Become part of our team. We care for you as much as you care for others.

CNWL NHS Foundation Trust are committed to safeguarding all children and vulnerable adults and expect all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children and vulnerable adults.

Job overviewWe are now recruiting a Band 7 Specialist Community Palliative Care Social Worker for our community palliative care team in Camden and Islington. We are looking for someone who can show their resilience and motivation to work in this area, and also can demonstrate compassion, self-knowledge, confidence, generosity, and courage.

Would you enjoy working in our thriving multi-disciplinary palliative care team where we, day to day work to achieve the best outcomes for the people we support?

Could you imagine yourself working in the heart of London? Are you keen to develop your career in palliative care and would you like to work as part of this growing, well-renowned team with a long tradition of ‘can do’? If yes, then please contact us to find out more.

Working in the community, you will work as an autonomous practitioner, as part of a team managing a caseload of palliative care patients and their carers and families with a variety of conditions, and often complex needs.

Here in Central London, the demand for palliative care is increasing at a faster pace than ever before and many more people are dying in their place of choice thanks to the work we do as a multi-professional service. If you think you have the personal pre-requisites and skills we’re looking for, get in touch.

Main duties of the jobThe post holder will work as part of the established Camden and Islington Community palliative care team across Camden and Islington boroughs. The successful candidate will provide specialist social work input for patients and families facing life limiting illness and bereavement, including the needs of the family before and after death, and for those living with serious illness, impending death loss and grief. The role involves independently assessing, planning, and managing a caseload of patients and their families, working collaboratively with other healthcare providers to ensure holistic and coordinated care. They will act as a specialist resource for consultation and teaching within the trust and outside.

Working for our organisationAs a service we provide palliative care to the patients of Camden and Islington. The community team is based at St Pancras Hospital and has evolved from having one consultant nurse and a medical consultant in the last 25 years to a multi professional team of nearly 30 staff, including, CNSs, Consultant Nurse, Drs, Social Workers, OTs, Physiotherapists and amazing administrative colleagues too.

We provide the space to care; access to a multi-professional team; we are committed to nurture a happy and cohesive team; we value personal and professional development; and aim to facilitate a risk-confident and supportive culture.

Camden, and Islington boroughs are the homes to diverse communities, as well as being the setting for many well-known London landmarks and facilities. These are just a few of the reasons we love working here.

Detailed job description and main responsibilitiesMAIN DUTIES AND RESPONSIBILITIES:

Clinical Responsibilities

Be professionally and legally accountable for all work, adhering to the standards and guidelines of the palliative care service, the Trusts, and Social Work England regulations always.

To work autonomously as a specialist social worker, as well as a full member of the multidisciplinary team, providing a social work service to patients and their families within a community setting. Within the team, to contribute an understanding and specialist assessment of the psychological, emotional, social and practical problems of individuals and families facing terminal illness and bereavement. To develop appropriate plans of care, intervention or treatment linked with identified needs and to share these with the MDT.

To share with the team an understanding of cultural/ religious/ spiritual influences on patients and families, and how these affects, or are affected by terminal illness or bereavement

to manage referrals from colleagues within the team within an agreed time frame as per operational Policy and within the remit of professional autonomy and to participate in MDT discussions regarding client work.

To identify and assess possible risks to vulnerable patients and families and to work with other agencies and professionals to manage this risk as appropriate

Identify and act promptly on safeguarding concerns involving vulnerable adults, children, or carers, following relevant policies.

To advise and assist patients and families in accessing appropriate community care services in conjunction with statutory and voluntary organisations

To provide information and advocacy about benefits and financial assistance, referring on for specialist advice as necessary.

To develop and maintain therapeutic relationships with patients, carers and families, assessing individual and family strengths and coping skills, to allow carers and others involved to adjust to their changing situation. To support patients and carers to formulate plans for end-of-life care including participation in advance decisions and statements.

To use available information technology systems to prepare written reports, maintain case records, and keep statistics, in accordance with trust policy and professional standards. The Post Holder will also be required to maintain appropriate contemporaneous patient records.

To assess the bereavement needs of family and others close to the patient, and to offer support as appropriate and/or refer to a bereavement service as appropriate.

To always work within the framework of health and safety and equal opportunities policies, which includes those policies designed to protect vulnerable adults and children.

Work autonomously in diverse community settings, considering local socio-economic and cultural factors.

Contribute to the development and implementation of clinical policies, guidelines, and care pathways.

Uphold patient and family dignity at all times.

Lead responses in crisis situations, including family conflict, emergencies, and professional distress.

Participate in multidisciplinary and cross-agency assessments as required.

Maintain accurate and up-to-date clinical records in the team database.

Provide specialist input into local health promotion and education initiatives.

Support the development of palliative care skills among local professionals.

Undertake relevant courses to expand scope of practice.

Maintain a portfolio of continuing professional development (CPD).

Ensure accurate data entry and contribute to service data collection.

Deliver safe, high-quality clinical care with a commitment to continuous improvement.

Act as a mentor to junior colleagues.

Such other duties and/or non-recurring duties, appropriate to the post as they may be directed.

Management Responsibilities

Use advanced time management skills to respond to the needs of patients, carers, staff, and external agencies.

Support the CPD of team members, students, and visitors through supervision, teaching, and training.

Attend and actively participate in departmental, Trust, and palliative care meetings.

Maintain effective communication within the team and with external services.

Assist in coordinating learner placements within the team.

Lead and participate in multidisciplinary meetings and case reviews.

Engage in personal supervision, both internally and externally.

Comply with all Health and Safety at Work Act policies.

Report equipment defects, accidents, and complaints promptly, ensuring appropriate action is taken.

Lead a project within an area of practice to improve clinical outcomes, with appropriate support.

Stay informed about the strategic goals of the palliative care service.

Education Responsibilities

Lead and participate in internal and external educational programmes to enhance palliative care skills.

Act as a mentor for students undertaking CPD courses.

Serve as an educational resource for staff managing patients and families with palliative needs.

Evaluate training initiatives and support the administration in maintaining performance statistics.

Pursue opportunities for skill and knowledge development through accredited courses.

Share specialist knowledge gained through M-level or equivalent study.

Complete all mandatory training requirements.

Research Responsibilities

Contribute to the research activities and strategy of the palliative care team.

Support ongoing research studies, including participant recruitment.

Stay current with clinical developments and research in palliative care.

Ensure clinical practice aligns with national and local guidelines and demonstrates effectiveness.

Support the clinical governance strategy of the service and Trusts.

Synthesize data and evidence from published research.

Conduct literature reviews using IT resources and apply findings to clinical practice.

Critically appraise research and present findings to professional groups.

Communication Responsibilities

Establish and maintain effective communication channels within the team, with service users, and across relevant health and social care agencies.

Communicate sensitive and complex information in a clear, compassionate, and understandable manner to patients and their informal carers, fostering a collaborative approach to care.

Ensure all communication of sensitive information aligns with national and local guidelines and best practices.

Use a range of verbal and non-verbal communication techniques and tools to support patients and carers in understanding therapeutic education and clinical advice.

Provide patients with copies of all relevant correspondence in accordance with Trust policies.

Advise on and negotiate complex exchanges of information involving patients, carers, staff, and external agencies. Promptly inform the Team Leader of any complaints or concerns raised about the service.

Deliver effective presentations to internal and external audiences using a variety of multimedia tools, supporting public engagement, education, and professional development.

This is an outline of the postholder’s duties and responsibilities. It is not intended as an exhaustive list and may change from time to time in order to meet the changing needs of the Trust and Department.

Person specificationExperience

Post Qualification Experience

Relevant experience including two or more of the following: working with people who have palliative care needs; working with people who have cancer or a long term illness/disability; working in a health related setting; working with grief and loss; working with individuals and families; working with groups

Experience of working with people who are facing bereavement

Experience working as a member of an interdisciplinary team

A good understanding and knowledge of relevant social work, psychological and therapeutic interventions and models of grief work

Knowledge of current relevant legislation and government strategies including Safeguarding, MCA and DOLs

A good knowledge of palliative care and the role of social work

Experience of working with children and young people

Experience of delivering training and education

Qualifications

Registered qualification in Social Work

Registered with Social work England as a social worker

Member of Association of Palliative Care social workers

Certificate/diploma/professional registration in counselling

Skills and Abilities

Ability to work with adults and children of all ages and backgrounds and demonstrate skills in assessment, therapeutic and group work

Excellent communication skills with an ability to communicate effectively, both in writing and verbally, with clients, carers, staff and external agencies

Ability to work as part of an interdisciplinary team as well as autonomously, managing and prioritizing day to day workload

Ability to work in a flexible manner

Ability to prioritize and manage a complex caseload

Ability to maintain accurate and up to date documentation with regard for confidentiality and agency policy and procedures

Self-resilience to be able to work in a challenging environment

The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible.

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. Before submitting your application and to avoid disappointment please check that you are eligible under the UKVI points based system

Our Agenda for Change employment contracts are subject to a contractual 13 week probationary period.

If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system.

Employer certification / accreditation badgesYou must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Name Shauna O\''Connor Job title Palliative Care Therapies and Social Work Lead Email address shauna.oconnor@nhs.net Telephone number 07711425379

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