Warranty Administrator PSV / Commercial Vehicles Southwater, West Sussex Salary: £30,000 £35,000 (DOE) Full-Time Permanent Monday Thursday: 8:00am 5:00pm Friday: 8:00am 3:00pm An excellent opportunity has become available for an experienced Warranty Administrator to join a growing commercial vehicle and PSV aftersales operation based in Southwater, West Sussex. This role is focused on managing multi-stage PSV warranty processes, including chassis manufacturers, bodybuilders, and conversion partners. You ll play a key role in ensuring correct liability attribution, accurate claim submission, and maximum warranty recovery while delivering a high level of service to both internal teams and customers. Key Responsibilities Receive, review, and process warranty claims from workshop and aftersales teams Ensure all warranty documentation is completed accurately in line with manufacturer guidelines Submit warranty claims and monitor progress through manufacturer portals Follow up on delayed or rejected claims, providing supporting evidence where required Communicate clearly with internal stakeholders regarding claim status and expectations Coordinate warranty-related repairs and replacement parts with suppliers and vendors Maintain accurate records of warranty parts, paperwork, and approvals Monitor manufacturer recalls and warranty policy updates Carry out warranty audits to ensure compliance and reduce rejection rates Track warranty financial performance, recovery values, and ..... full job details .....