Are you passionate about making a difference in your community? Do you thrive in a role where your skills in communication, problem-solving, and community support can shine? If so, we have an exciting opportunity to join our public sector client based in Barking and Dagenham as a Frontline Officer.What''s in it for you?Contract Type: Temporary (6 months)Hourly Rate: From 19.46 (PAYE) to 25.34 (Umbrella)Location: Office-based in BarkingRole Overview:As a Frontline Officer, you will be at the heart of our mission to support individuals and families as they navigate challenges related to housing, safety, financial security, and health. You will play a crucial role in empowering customers towards self-reliance.Key Responsibilities:Customer Engagement: Work directly with customers in various community settings to promote independence and self-sufficiency.Support and Intervention: Collaborate with Housing and Community officers to provide tailored support and intervention for customers facing diverse issues.Advice and Guidance: Offer signposting, mediated support, and targeted advice to help customers achieve their goals.Holistic Service Delivery: Partner with the Community and Voluntary Sector to ensure a customer-focused approach to service delivery.Case Recording: Comply with processes for case recording and information management to maintain accurate records.Building Checks: Undertake routine building-related checks and monitor records related to these processes.Relationship Ma