Service Advisor Location: Hertford Basic Salary: £30,000 OTE: £37,000+ Uncapped Commission Potential Hours: Monday Friday 8am 6pm 1 in 4 Saturdays 8am 1pm We re currently recruiting for an experienced Service Advisor to join our busy franchise dealership in Hertford. If you re customer-focused, organised, and have at least 2 years experience in a franchise dealership, we d love to hear from you. You ll be part of a friendly and supportive Aftersales team, working alongside 4 Service Advisors, an Administrator, and a Warranty Administrator, handling service bookings, customer communication, and upselling maintenance services. Key Responsibilities Greet customers and discuss their vehicle service needs in a professional and welcoming manner. Communicate customer concerns to technicians and explain technical information clearly to customers. Manage service bookings, repair orders, and ensure timely service delivery. Recommend additional services based on vehicle history, mileage, and age. Upsell service plans and tyres Ensure accurate documentation and final invoicing for all work completed. Requirements Minimum 2 years experience in a franchise dealership Service Advisor role. Strong communication and customer service skills. Basic understanding of automotive repair and servicing. Confident, organised, and able to work in a fast-paced environment. Must live within 35 minutes commuting distance of Hertford. Why Join Our Client? They pride themselves on their strong team