Senior Client Lead (Account Director Level) Location: London Salary: £65,000 Hybrid Working (2-3 days office) Are you an experienced Account Director with a passion for creative communications, marketing strategy, and employee engagement? Do you thrive on building trusted client relationships, delivering measurable business impact, and leading innovative campaigns? This is your opportunity to join a high-performing team shaping the future of internal communications and employee experience. As a Senior Client Lead, you''ll be at the heart of client services, driving strategic conversations, nurturing long-term partnerships, and unlocking growth opportunities across a portfolio of blue-chip clients. You''ll collaborate with senior consultants, project managers, and creative teams to deliver award-winning results and exceptional client experiences. You will lead strategic discussions with senior stakeholders, build strong partnerships, and drive client satisfaction, growth, and retention through measurable business value. You''ll identify upsell opportunities, translate complex client needs into actionable creative solutions, and ensure clarity and high-quality execution across delivery teams. Mentoring junior team members and shaping the agency''s offer and reputation will also be key parts of your role. We''re looking for proven experience as an Account Director or Senior Client Services Lead within a creative agency, communications consultancy, or marketing firm. Knowledge