Residential Operations AssociateCobalt is partnering with a leading residential property operator to recruit a Residential Operations Associate within a large build-to-rent neighbourhood in North West London. This Residential Operations Associate role offers varied exposure across residential operations, leasing and resident services within a growing portfolio.The Residential Operations Associate will primarily be based within one building but will support operations across other developments within the estate when required.This Residential Operations Associate position suits someone with strong customer service skills who enjoys working across multiple teams in a fast-moving residential environment.The organisationOur client is an established mixed-use developer and residential operator delivering high-quality homes alongside retail, leisure and community spaces within a large urban neighbourhood.Residents benefit from lifestyle amenities, flexible leasing options, resident events and a service-led management model designed to enhance the renting experience.The organisation operates with values centred on people, sustainability and innovation, creating a collaborative environment across its residential teams.The role / responsibilitiesThe Residential Operations Associate will support the resident and leasing teams to ensure smooth day-to-day operations and a strong customer experience across the development.Responsibilities will include:Deliver customer service to residents