Sales Coordinator/Customer service Hinckley, Leicestershire Competitive Salary Monday to Friday Office opening hours 8:15-5:00, standard working hours 7.5 hours, flexible shift options- offering an excellent work/life balanceDress down Friday!25 days holiday plus bank holidaysBUPA health care (after probation)Auto-enrol pension Are you great at building relationships, confident on the phone, and eager to support to business growth? If so, this Customer Service role could be your next move. Join a successful, growing business that supplies high-quality products to the civil engineering and construction sectors. You ll be part of a friendly and ambitious team, where your contribution will directly impact growth and customer satisfaction. What you''ll be doing:Supporting the wider sales and marketing strategyProviding basic technical assistance and recommendations when requiredKeeping the customer relations management (CRM) system updated with accurate contact and order infoDeveloping relationships with new and existing targeted accountsOrganising incoming and outgoing sales calls to existing/potential customersProviding quotations to customers, following up and converting them into orders What you''ll need: Sales/customer relations experiencePrevious experience of Account Management and Business-to-Business salesProven experience within the Construction Industry (Desirable)Strong communication skills in person, on the phone and via emailOrganised, proactive, and able to ma