Client Services Executive
Client Services ExecutiveLocation: NewburyHours: Monday to Friday, 8:30 AM - 4:30 PMPay: 15- 16 per hourAre you a customer service professional who loves building relationships and making a real impact? Join our team as a Client Services Executive and play a vital role in supporting dealers and driving business growth.This is a fantastic opportunity to work in a dynamic environment where your communication skills and problem-solving ability will shine. You''ll be the go-to person for dealer support, training, and engagement, helping partners succeed while contributing to our own success.What You''ll Do:Deliver exceptional end-to-end customer service and manage dealer expectations.Handle inbound and outbound calls and emails to support dealers.Assist Business Development Managers with engagement and admin tasks.Upsell products and services to maximize revenue opportunities.Maintain accurate dealer data in CRM systems (HubSpot experience a plus).Train dealers on portal functionality and best practices.Support onboarding and system setup for new dealers.Monitor dealer activity and share insights to boost performance.Assist with campaigns, communications, and reporting.What We''re Looking For:At least 2 years in customer service or client support roles.Experience in dealer or B2B support environment preferred.Familiarity with CRM systems and SAP processes.Strong communication skills and a proactive, customer-focused mindset.Ability to multitask and deliver training confidently.Po
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