Company Description

Join

us at Accor,

where

life pulses

withpassion! ?As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo.?Byjoiningus,youwillbecomeaHeartist,becausehospitalityis, first andforemost, aworkofheart.?Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world!?Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.?Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet.Hospitality

is

a

work

of

heart

, ?Join

us and

become

a

Heartist

.Job Description

-Handle any guest complaints and/or remarks made at the front desk.-Contribute to guest satisfaction at all times by providing high quality services throughout their stay.-Ensure service standards are followed with friendly and engaging serviceYou must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa.Qualifications

Service focused personality is essential.Previous experience in a similar role is an asset.Prior experience working with OPERA CLOUD system.Strong interpersonal and problem solving abilities.Additional Information

Benefits:Salary £13.69per hour.Employee discounted rates in Accor Hotels worldwide.Excellent training and development opportunities within the hotel and throughout Accor worldwide.Complimentary meals on duty.Recommend a Friend bonus.Cycle to Work Scheme.Further discounts in Accor properties worldwide, brands include Fairmont, Raffles, Sofitel, Pullman, MGallery, Novotel, Mercure and Ibis.

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