Job Title: Business Analyst / Process Improvement Specialist Role Summary We are hiring multiple Business Analysts to support strategic and operational workstreams. The role combines business analysis, process improvement, and programme delivery to improve organisational performance and enable data-driven decision-making. Essential Skills Business Analysis Gather, analyse, and document requirements in complex, multi-stakeholder environments. Lead discovery phases and translate strategic objectives into functional and data requirements. Develop business and data models for planning and performance measurement. Process Improvement Analyse and redesign business processes to improve efficiency and quality. Deliver quick-win improvements using structured methods (e.g., Six Sigma). Recommend rationalisation or retirement of outdated systems and processes. Programme Delivery Plan and track workstream activities and deliverables. Support scope definition, prioritisation, and RAID management. Facilitate workshops and stakeholder engagement sessions. Digital and Technical Support migration of legacy files into modern architectures. Evaluate and support rollout of digital tools (Power BI, M365). Produce clear documentation: process maps, requirements, RAID logs, and reports. Desirable Skills Agile BA practices (user stories, impact mapping, MoSCoW). BCS/Agile BA certification. Experience in regulatory or financial services environments. Background