Caf Operations Manager South West London Multi-Site Hospitality 40,000 - 45,000 + Fantastic Career Progression 45 Hours per Week Permanent This ambitious family-run bakery business has grown from a single location into multiple thriving caf s across South London, earning an outstanding reputation for exceptional coffee, incredible food and genuine customer service. With exciting expansion plans already underway, they''re now looking for a Caf Operations Manager to become one of the most influential people in the business, working directly alongside the owners to help shape the future of the operation. This is a hands-on leadership position where you''ll be out in the caf s, supporting your teams, driving standards, opening new sites and making a genuine difference every single day. The Opportunity You''ll take overall responsibility for the day-to-day operation of all six caf s, leading and developing an Assistant Caf Operations Manager together with six Caf Managers and approximately 60-70 team members across the business. You''ll become the go-to operational leader, ensuring every caf consistently delivers an exceptional customer experience whilst maintaining the high standards and culture that have made the business so successful. Working directly with the owners, you''ll also play a key role in future caf openings, helping launch new sites, embedding teams and ensuring every opening is a success from day one. Key Responsibilities Lead the day-to-day operations across si