An excellent opportunity for an Accountancy Administrator / Receptionist experienced to join a well-established company.

Job Type: Full time

Salary: Salary will be discussed at the interview

Location: Bangor

The Company is a long-established firm of Chartered Certified Accountants based in North Wales. They pride ourselves on delivering excellent service to our client base.

They are looking for a confident, polite, and organised individual to join the team at the Bangor office to provide vital front-of-house and administrative support.

The role

As the first point of contact for the firm, you will welcome clients, manage communications, and keep our day-to-day office operations running smoothly.

Key responsibilities:

• Front of house: Welcoming clients warmly and managing the reception area
• Communication: Answering incoming phone calls, taking accurate messages, and directing queries to the appropriate department
• Client Liaison: Contacting clients direct, sending reminders, and managing correspondence
• Workflow Support: Booking in client work, and checking information is complete
• Practice Admin: Handling client registrations, internal admin tasks, physical and digital filing, and general office duties

What we are looking for:

• Interpersonal skills: A confident, polite, and professional telephone manner and face-to-face approach
• IT Literacy: Proficiency in Microsoft Office (Word and Excel) is preferred. You should be confident adapting to new software (full training provided)
• Language skills: Welsh language skills are highly advantageous as a majority of our client base is Welsh-speaking
• Attributes: Strong organisational skills, attention to detail, and proactive attitude towards supporting a busy practice

What we offer:

• Full time position preferred. We are open to discussing reduced hours and working patterns at the interview.
• Comprehensive training on all internal systems and software
• A supportive, long-established team environment

Benefits:

• Provision of car park permit
• Pension scheme
• 23 days annual leave plus bank holidays (full time equivalent). This will increase incrementally dependent on length of service up to 28 days.
• Annual activity team building day

If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration.

The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.