Job Description Ocean / Air Import Operator Location: South Manchester (near Manchester Airport) Salary: Up to £40,000 per annum + bonus Working Pattern: Office-based NO hybrid will allow flexible working hours Holiday: 25 days annual leave + bank holidays Role Overview We are seeking an experienced Ocean / Air Import Operator to join our growing operations team based near Manchester Airport. This role will be responsible for the end-to-end handling of air and sea import shipments, ensuring smooth customs clearance, accurate documentation, and excellent service delivery. The ideal candidate will be detail-oriented, confident working independently, and comfortable managing multiple import shipments across different modes in a fast-paced freight forwarding environment. Key Responsibilities Import Operations (Air and Ocean) Manage end-to-end import operations for either air and sea freight shipments. Coordinate with overseas agents, carriers, and local suppliers to ensure timely movement of cargo. Monitor shipments from arrival through to final delivery. Arrange onward transport and liaise with hauliers where required. Customs Clearance Prepare and submit customs declarations using CDS. Raise and manage T1s and other transit documentation as required. Ensure full compliance with UK customs regulations and procedures. Resolve customs queries, inspections, and clearance issues efficiently. Systems and Documentation Accurately input and manage shipment data us