OverviewSeeking an SC Cleared 2nd Line Desktop Support person for a 6-12 month on site government contract.

Responsibilities

Provide 2nd line desktop support in a W10/Win11 environment for hardware and software (HP, Dell and Lenovo).

Support Mac OS desktop and MacBook environments.

Have good experience with Office 365 and Teams.

Experience using Apple, Android and other mobile devices.

Understand wireless connectivity and fault diagnostics.

Floor walk and handle technical queries in walk-up Tech Bar environments.

Navigate the OS to locate and recreate desktop shortcuts.

Add printers and map network connections.

Follow scripts to build and configure laptops and desktops.

Perform moves, changes and setup of workstations.

Experience and knowledge in Server technology including datacentre hardware (HP Proliant G8 - G10, Dell servers, Lenovo blades), backups, tape library, storage, configuration and hardware.

Cisco knowledge.

Excellent customer skills are essential.

Qualifications/Requirements

SC Cleared status as required for the role.

People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil and Gas

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