Job title: Service DesignerRate: 558 per day inside ir35Contract: 6 months Location: Remote SC security clearance is required for this role Job SummaryWe are seeking an SC-cleared Service Designer with strong Public Sector and Government Digital Services (GDS) experience to lead the design of end-to-end, user-centred services. You will shape accessible, usable and scalable services that meet both user needs and policy intent, working closely with multidisciplinary teams to support major digital transformation programmes. ResponsibilitiesLead the service design of end-to-end services that meet user needs and deliver policy intentDesign user-centred services ensuring accessibility and usability across digital touchpoints and service journeysMap and analyse complex service ecosystems to identify pain points, opportunities and dependenciesCollaborate with multidisciplinary teams including policy, operations, product, delivery, system design and UCDDesign openly and collaboratively, sharing knowledge with teams and wider communities (where security allows)Map existing online and offline systems and processes using verified information to produce accurate "as-is" viewsCreate service blueprints, journey maps and visual artefacts to communicate service design clearlySkillset RequiredActive SC clearanceProven experience as a Service Designer within the UK Public SectorStrong knowledge of Government Digital Service (GDS) standards and ways of workingExpertise in end-to-end service d