Customer Service Advisor£26,227.50NewtownMonday - Friday, 8:30am - 5:00pmPermanentThis is a fantastic opportunity to join a well-established business offering full training, genuine progression, and a supportive team environment.You''ll work with existing customers and incoming enquiries, learning how to provide expert support, resolve queries, and build strong relationships - all within a friendly, close-knit team. What You''ll Be Doing: Handling inbound enquiries via phone and email Preparing quotations and providing product/service information Supporting customers with orders, updates, and issue resolution Delivering online and phone-based guidance to help customers get the most from products Building strong relationships with customers to encourage repeat business Using CRM systems to accurately manage customer interactions Working collaboratively with colleagues to ensure excellent service delivery What We''re Looking For: A motivated, confident communicator who enjoys helping people Interest in customer service, administration, or client support Comfortable using IT systems (full training provided) Positive attitude with strong attention to detail A proactive, problem-solving mindset What You''ll Get: Performance-related bonus + internal rewards Clear career progression into Senior Customer Support or Account Management 25 days holiday + bank holidays (with buy scheme) Enhanced family leave, life assurance and sick pay Discounts on gyms, major brands