THE RITZ LONDON OVERVIEWLocated between the bustling Piccadilly and the calm oasis of Green Park, The Ritz London hotel offers the height of opulence with luxurious bedrooms, Michelin star dining and world-renowned Afternoon Tea. At every opportunity, our employees create a positive, memorable, and magical experience for both our customers and colleagues.POSITION OVERVIEWWe have an exciting opportunity for a dynamic and enthusiastic individual to join our team at The Ritz London within the Housekeeping Department as a Head Housekeeper.Our Head Housekeeper plays a crucial role in maintaining the high standards of our Housekeeping Department. Responsibilities for this role include overseeing the Floor Housekeepers, preparing room lists for Room Attendants, checking all VIP rooms, and ensuring all guest rooms and public areas under their care are kept up to the companys standards by conducting daily spot checks. The Head Housekeeper should have a dedication to excellence that ensures our guests experience the highest levels of quality and service during their stay.The structure of the team is as follows:Executive HousekeeperDeputy Executive HousekeeperHead Housekeeper (Team of 3)Floor Supervisors TeamENTRY REQUIREMENTSRelevant experience in a 5* property is essentialExcellent customer service and team management skillsPossess the ability to work under pressure and have strong organisational skillsGreat command of the English language, both spoken and writtenDisplay a polite and professional attitude to internal and external guestsOUR BENEFITSHighly competitive salary within the luxury London Hotel sectorInstant reward and recognition scheme28 holidays (including bank holidays)Learning and Development opportunitiesEmployee discount scheme for Ritz goods and external providersFree laundry service for tailored uniformComplimentary meals on dutySocial events and activitiesSeason ticket loanCODE Hospitality AppWellness treatments: massage, chiropody and morePension schemeEmployee mental health assistance helplineEmployee Introductory Scheme(£600)Training Fund AssistanceEligibility: In line with the requirements of the Asylum and Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.Due the high volume of applicants, if you have not heard from us within 10 days, please consider your application to be unsuccessful.

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