Rough Sleeping Hub Support WorkerPortsmouthHomelessness3 Months37 Hours 15.64 LTD / 13.33 PAYE (inc hol)A local authority in Hampshire are recruiting for a Homeless Support Worker to join their Rough Sleeping Hub to provide essential support to homeless adults facing complex challenges.THE ROLESupporting the smooth and safe running of the Rough Sleeping Hub (RSH) in Portsmouth, ensuring a welcoming and secure environment for service users.Manage client entry and exit, maintaining safe staff-to-client ratiosHandle face-to-face, telephone, and email enquiriesMaintain daily facilities, including laundry, breakfast delivery, needle exchange, donations and light cleaningSupport clients through case management and tailored support plansFacilitate drop-in sessions and engage in multi-agency workingRespond to referrals and self-presenting service usersMaintain accurate client records and performance monitoring dataTHE CANDIDATEWe are looking for candidates with previous experience in a similar role, supporting vulnerable adults, ideally within homelessness services.Experience working with rough sleepers or those with complex needsStrong risk assessment and safeguarding awarenessAbility to build positive relationships with service users and partner agenciesConfident in managing a caseload and delivering one-to-one supportCompetent in IT systems and case recordingTHE CONTRACT40 Hours per weekShift-based work covering early (08:00-16:30) and late (14:00-22:30) shiftsEvery other weekend