IT Service Transition Lead | 24 Month Fixed Term Contract | Hybrid / Manchester (min 2 days in the office) | £57,000–£60,700 + benefits | ASAP start

*You must have strong IT Tech ‘Service Transition’ experience to apply*

We’re looking for an experienced Service Transition Lead to join a maturing, enterprise level IT Service Transition function within a large, complex and highly regulated organisation.

This is a hands on role working across major technology programmes, ensuring new and changed services are ready, supportable and successfully transitioned into live operation.

The role:

- Lead Service Transition across multiple projects and programmes.

- Own service acceptance, go-live readiness and handover into support.

- Work closely with Project/Programme Managers, IT Operations, suppliers and senior stakeholders.

- Identify and manage transition risks, issues and dependencies.

- Lead Go-Live Readiness and Acceptance into Service checkpoints.

- Ensure documentation, knowledge transfer and support arrangements are in place.

- Help improve and mature Service Transition processes and governance.

To apply you should have the following:

- Strong, proven Service Transition experience – not purely BAU Service Management.

- Excellent stakeholder management and communication skills.

- Experience managing complex, cross-functional IT transitions.

- Strong understanding of ITIL / ITSM environments.

- ITIL Foundation required; Practitioner or higher desirable.

- Experience of managed service implementations would be highly beneficial.

- A pragmatic, collaborative approach with the confidence to challenge and improve.

This is a great opportunity for a Service Transition professional who wants to make a genuine impact and help shape a maturing function.

- Salary range of £57,000 - £60,700

- 24 month fixed term contract (FTC)

- Hybrid working (min two days Manchester City Centre office)

- 35 hour working week + other excellent benefits

- Opportunity to shape and improve IT Service Transition within a collaborative Enterprise Technology team.

2 stage interview process - MS Teams and F2F in Manchester
 

Stuart Graham
Click Recruitment
Stuart.graham@clickrecruiting.co.uk