Application Support Engineer

Application Support Engineer Location: Berkshire (Hybrid - 3 days in-office, 2 days remote)Are you an experienced Application Support Engineer with a strong background in ERP systems, particularly Microsoft Dynamics AX/D365? We''re seeking a proactive and skilled professional to join our clients team, providing critical application support across a broad range of business systems.About the RoleIn this hybrid role, you''ll be responsible for providing 2nd line support for a variety of business applications, including ERP, WMS, CRM, BI, and integration tools. You''ll work closely with stakeholders across the business to ensure seamless operations and integrations between core and satellite systems. You''ll also take ownership of system administration tasks and play an active role in release management, compliance, and continuous improvement initiatives.Key ResponsibilitiesDeliver application support to business users across various platforms and locations.Provide 2nd line support for line-of-business applications including ERP, WMS, CRM, BI, and middleware tools.Administer systems, managing licenses, roles, and access within Microsoft D365, ensuring compliance with SOX and other regulatory requirements.Collaborate with cross-functional teams to ensure smooth integration with systems such as Salesforce Commerce Cloud, WMS, and PIM.Participate in release cycles, performing regression testing and coordinating production deployments.Monitor and maintain end-user services to minimis
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