Job Title: Head of ICT Operations Directorate: Digital, Data and Technology Contract: FTC - 9-12 months Location: Office (2 days a week minimum) Security Clearance: SC Location: London (or Manchester, with travel) Grade: Upper D Salary: £67,001-£74,000 dependent on location and terms Job Purpose This is a critical business focused role. Responsible for the leadership and management of the SIA''s ICT operational technology area. Reporting into the Deputy Director of Technology, Data and AI you are responsible for implementation of the operational technology impacts linked to the Digital Change Programme. The role is directly responsible for a team of technologists and maintaining performant digital services during the term of appointment and will need to work closely with other leads to ensure core business services are supporting and collaborating with the various change programmes. Reporting Relationships: Deputy Director Technology, Data andamp; AI Responsibilities: . Leadership - Lead team of c10-12 technologists. Technology - Lead internal IT operations (Service Desk, Cloud andamp; Infrastructure, M365) to ensure reliable, secure and user-centred services.. Manage outsourced suppliers at senior operational levels to ensure delivery of high-quality business applications and services to agreed SLAs and value-for-money standards.. Ensure the technical architecture and infrastructure provides resilience, scalability and compliance with security standards.. Lead/subject ..... full job details .....