IMMEDIATE START REQUIRED We are recruiting on behalf of a prestigious education provider in Birmingham City Centre for a Student Hub Advisor to join their supportive team on a full time, temporary basis, Monday-Friday, between the hours of 8:30am-5:00pm. This role plays a key part in delivering an excellent student experience by providing guidance, support and practical advice to students throughout their studies. Key Responsibilities of the Student Hub Advisor role include: Provide student support via face-to-face, phone, email, live chat and messaging channels Monitor student attendance and advise on absence issues Act as a student advocate, liaising with academic staff and support teams Maintain accurate student records and assist with reporting and data tracking Support and organise campus events and student engagement activities Handle sensitive matters with professionalism and confidentiality Skills and Experience Essential for the Student Hub Advisor role Include: Experience in a student-facing role or similar customer service environment Strong communication skills and ability to work with diverse groups Experience managing data and resolving student queries Positive, proactive and organised approach Ability to work both independently and as part of a team Degree or experience within higher education/student support desirable Experience with CRM systems or student records databases desirable Understanding of data protection and student wellbeing support ..... full job details .....