ServiceNow Platform Implementation Solution SpecialistLocation: UKOverviewA technical ServiceNow specialist role within a UK-based Digital Customer Experience practice. The position focuses on designing, configuring, and integrating ServiceNow solutions across Customer, Technology, and Employee Experience workflows.Key ResponsibilitiesDesign and develop ServiceNow workflow solutions across:Customer Experience: CSM, Field Service Management, Customer Service PortalTechnology Experience: ITSM, ITOM, ITAMEmployee Experience: HRSD, Onboarding and Transitions, Workplace Service DeliveryBuild modern user experiences using Next Experience UI, UI Builder, and Service Portal.Configure role-based dashboards and customised workflows aligned to client requirements.Integrate ServiceNow with external platforms using REST/SOAP APIs and IntegrationHub.Support data migration and ensure data consistency across ServiceNow modules and external systems.Required ExperienceHands-on ServiceNow implementation experience across CX, TX, and EX workflows.Strong understanding of customer journeys (marketing, sales, commerce) and employee lifecycle touchpoints.Technical proficiency in JavaScript, HTML, CSS, Glide API, Flow Designer, and IntegrationHub.Experience delivering end-to-end integrations and workflow automation.Strong problem-solving skills with the ability to translate technical solutions into business outcomes.Security ClearanceEligibility for Baseline Personnel Security Standard (BPSS) clearan