In this role as a Facilities Systems Coordinator based at our Newport, South Wales site, you will support the efficient operation of the Global Workplace Services (GWS) department within the EU/UK region, working closely with the team to deliver high-quality facilities solutions and process improvements.Your responsibilities will include:CAFM System: Implement and support roll out of GWS Online / Novolo platform liaising with global process owners to support managing space, building operations, work requests, reservations, and wayfinding within EU/UK region. Operational excellence, governance, and process improvement. Integration with other GWS systems for a unified workflow.Space management Creation building service / maintenance schedules and associated asset tagging Facilities work requests WayfindingEnsure accurate and timely data entry, system integrity, and user support platform.KPI and Metrics Creation:Develop KPI''s and focus efforts on improving GWS EU/UK operational performance.Document and dashboard process improvement and compliance.Regularly report on KPIs to management, identifying trends and opportunities for improvement.6sDevelop and grow the 6S program within EU/UK, to ensure prompt resolution and high service standards.Integrated Facilities Management (IFM):Working with global process owner to support roll out of IFM model in EU/UK locations.Contractor Management:Support the management of external contractors and service providersEnsure compliance with compa