Residents and Community Engagement OfficerHousing Association - BirminghamLocation: Birmingham Work Mode: Mobile role with regular site visits across Birmingham and surrounding areas Salary: 30,000 - 34,000 per annum Contract:Full-time, Permanent Benefits: Mileage paid for work-related travelAbout the RoleA well-established housing association in Birmingham is recruiting a Residents and Community Engagement Officer to strengthen resident voice, participation, and community cohesion across its housing services.This is a hands-on, impact-driven role where housing experience and strong knowledge of housing regulations are essential. You will work directly with residents to ensure their lived experience shapes services, policies, and improvements.The role is mobile with regular site visits, therefore a full UK driving licence and access to a car are required.Key ResponsibilitiesResident Engagement and ParticipationDeliver a structured, outcome-focused resident engagement programme.Establish and support resident forums, focus groups, surveys, and feedback mechanisms.Lead co-production activities involving residents in service design and policy reviews.Support residents to participate confidently in meetings and consultations.Monitor and report on engagement outcomes and resident satisfaction.Community DevelopmentPlan and deliver community events, workshops, and wellbeing initiatives.Build partnerships with voluntary, statutory, and community organisations.Encourage peer support ne