Job Purpose and Role:To assist the Head of Despatch in providing a first class service to customers by ensuring that all items are stocked and despatched in a timely and accurate manner.Main Duties: To deputise for the Head of Despatch where necessaryReceiving telephone or online orders and entering onto the online systemRaising of invoices and allocating paymentsIssuing customer statementsPacking goods and despatching using online courier systemsPrinting and compiling training manuals and materialsAssisting Head of Despatch with ordering products from suppliersReceiving goods inwards and general warehouse dutiesDealing with customer queries and resolving complaintsCommunicating information to customers in a timely mannerUndertake any necessary training and development as requiredAny other duties as required How to Apply:If you are interested in this role please attach your CV to the link provided.