Customer Service / Sales Administrator Location: Leeds (fully on-site) Hours: Monday-Friday, 08:30-17:00Salary: 28,000Location: LS9 - parking About the RoleWe''re looking for a Customer Service / Sales Administrator to join a growing team with a unique and interesting product and fun clients based on the outskirts of Leeds City Centre with parking The most important skills for this role are excellent communication and strong attention to detail. If you''re known for getting things right first time and delivering outstanding customer service, we''d love to hear from you.What You''ll Be DoingActing as a key point of contact for customer enquiries via phone, email and online channelsProcessing customer orders accurately, ensuring correct products, pricing and delivery detailsSupporting customers with order, delivery and account-related queriesInvestigating and resolving order, delivery and system issuesCommunicating proactively with customers regarding delays or changesWorking closely with Operations, Sales and Marketing teams to ensure a seamless customer experienceFollowing company processes and maintaining high standards of accuracy and serviceWhat We''re Looking ForExcellent communication skills - clear, friendly and professionalStrong attention to detail and high levels of accuracyAbility to work effectively in a fast-paced environmentConfidence using ERP, CRM or e-commerce systemsA positive, proactive and customer-focused attitudeIf you''re looking for a role where ..... full job details .....