Property Management Assistant

Location: Croydon / South London
Employment: Full-time, permanent
Reporting to: Director
Salary: Competitive, dependent on experience

About the Role

We are a privately owned property investment and management business with a substantial portfolio of residential and commercial properties across London and the surrounding areas.

Our activities include residential lettings, commercial property management, property refurbishment and development, and other associated business operations.

We are looking for a highly organised, capable, and proactive Property Management Assistant to work closely with the Director and support the day-to-day administration, compliance, and organisation of the business.

This is a varied position combining property management administration, regulatory compliance, contractor coordination, business administration, and personal assistant responsibilities.

Key Responsibilities:

• Property Marketing, Management & Tenancy Administration
• Property Compliance & Regulatory Administration
• Maintenance & Contractor Coordination
• General Business Administration & Executive Support
• Financial & Accounts Administration
• Project & Development Administration

Essential Requirements:

• Previous experience in residential or commercial property management.
• Excellent organisational skills and strong attention to detail.
• A proactive, resourceful, and solutions-focused approach.
• Ability to manage multiple tasks and deadlines simultaneously.
• Strong written and verbal communication skills.
• Confident using Microsoft Outlook, Word, Excel, and other property management software.
• Ability to maintain accurate records and well-organised digital filing systems.
• Comfortable dealing with tenants, contractors, professionals, and local authorities.
• Good numeracy and general administrative skills.
• Ability to work independently and exercise sound judgement.
• Reliable, discreet, and trustworthy when handling confidential information.
• Willingness to learn new systems, regulations, and processes.
• Familiarity with landlord compliance requirements, including gas safety, EICRs, EPCs and property licensing.
• Familiarity with tenancy administration, rent arrears and possession processes.
• Experience assisting a business owner or senior director in a varied administrative role.
• Understanding of basic bookkeeping and invoice administration.
• Confidence using modern digital tools, including AI-assisted administrative systems.

The Opportunity

This is an opportunity to work closely with the owner of an established and active property business.

The role offers considerable variety, responsibility, and the opportunity to develop a broad understanding of property management, compliance, business operations, and property investment.

For the right person, there is scope to take on increasing responsibility as they become familiar with the portfolio and the business.