Role: Service ArchitectLocation: Full time on site in BasingstokeClearance required: DV levelYour role will involve:*Responsibility of the service design for low, medium or high value/complexity deliveries into live service:-*Understand the customer''s user base and IT operational structure;*Development of detailed end-to-end service designs:-*Develop and contribute towards the contractual obligations (SLAs and KPIs) and additionally any underpinning contracts;*Impact Assessment (IA) of current operating and governance models against scope of work;*Identification of transition operating model where required;*Design of future operating and governance models;*Define, agree and implement pricing for service catalogue;*Identify test requirements to feed into overall test plan;*Identify and develop on-going support requirements;*Development and progression of the operational support requirements and service acceptance criteria.*Responsible for the revision of the run cost elements of the cost model where required;*Identification and management of service management RAID items including exclusions, constraints and single points of failures (SPOFs);*Identification and input into general RAID items including exclusions, constraints and single points of failures (SPOFs);*Definition of early life support requirements;*Specification and delivery of SA artefacts.*Process and service tooling design and integration requirements:-*IA of existing processes against client''s process requireme