Customer Success Team Member Oakham, Rutland (with hybrid working one day per week from home) About Us Committed to delivering the very best, Firechief Global is a family-owned business that provides leading fire safety equipment for commercial and domestic premises. We have a vision of a world where people can live and work free from the fear of fire. As the UK s fastest-growing fire safety brand, every product we supply fits with our ethos of quality, reliability, and high performance, with Firechief products carrying a range of accreditations such as the BSI Kitemark, LPCB approval, MED certification, CE mark, and UKCA. Operating from our Head Office in Rutland and Global Distribution Centre in Birmingham, we work with an extensive network of distributors, customers, industry contacts, and specialists, and hold stock of up to half a million products at any one time, available for immediate dispatch. We are now looking for a Customer Success Team Member to join us on a full-time, permanent basis, working Monday Friday, 8am 5pm. The Benefits - Salary of up to £30,000 per annum DOE - 23 days'' holiday rising to 25 days after 3 years service plus bank holidays - Private healthcare contribution - Salary sacrifice EV scheme - Cycle to Work Scheme - Free parking - Charity volunteer day - Off-site team building events This is a fantastic opportunity for you to bring your exceptional skills to our fast-growing organisation. We will support you in developing strong technica