12-Month Contract Manchester Full-Time Onsite/Hybrid (depending on team requirements) Are you looking to build your career in Financial Services within a structured, supportive, and people-focused environment?Our client is expanding their operations team and is looking for individuals who enjoy working with customers, managing detailed processes, and being part of a fast-paced, highly collaborative environment. About the Role You''ll be joining an operations team that supports client journeys, processes financial instructions, and ensures the smooth handling of key service activities. This is an excellent step for anyone wanting to deepen their FS experience or break into the industry with the right foundation. Your day-to-day will include: Supporting customers and internal teams with queries, case handling and service-related tasks.Managing administrative and operational processes with high levels of accuracy.Handling transfer-related activity and service requests (training provided if new to this).Reviewing information, validating details, and ensuring service steps are followed correctly.Collaborating with colleagues across operations, client services, and wider business units. ? We''re Looking For This role suits individuals who are naturally organised, proactive, and confident handling detailed information. Ideal backgrounds include: Candidates with Financial Services exposure: Experience supporting clients face-to-face or via phone/email.Handling customer journeys,