Your new companyHMP Cardiff is a Category B local prison located in the centre of Cardiff, Wales. It primarily holds adult male prisoners, including those on remand, serving short sentences, or awaiting transfer to other establishments. The prison provides a range of services aimed at rehabilitation, including education, training, and work opportunities. Your new roleAs a Reactive Supervisor, you will be responsible for the safe, efficient and compliant delivery of reactive maintenance services across the site. You will lead frontline operational teams, oversee contractors, drive performance against key KPIs and promote a positive Health and Safety culture.Key responsibilities include:Managing KPI 5 performance, ensuring targets of 90%+ are achieved through effective monitoring of CAFM reports, work order management and performance reporting.Coordinating reactive repairs requiring contractor support, including obtaining quotations, managing costs, chasing progress and escalating issues where necessary.Supporting labour resource planning alongside the Site Manager, ensuring adequate staffing levels are maintained when approving annual leave requests.Promoting and enforcing Health and Safety standards, including Zero Code compliance, Permit to Work controls, Point of Work Risk Assessments and close call reporting.Managing procurement activities through the correct use of P-Cards and Purchase Orders.Overseeing Cells Out of Use (COOU) management to minimise downtime and ensure ..... full job details .....