Our client in Irthlingborough are looking for a Administrators (HireDesk) to join their team.

£12.26 per hour
8am-4pm / Monday - Friday

Main Responsibilities:

• Operate and maintain a spreadsheet recording all plant movements.
• Deal with all telephone enquiries from customers and colleagues, raising the contract on Smart Office quoting a valid order number and correct rate.
• Obtain detailed information from customers requesting plant, off-hiring plant or reporting breakdowns (site address, date and time required, nature of breakdown) and site contact details.
• Source and re-hire external equipment ensuring both best price and quality.
• Liaise with depots to ensure that plant is available.
• Prevent invoice queries arising by ensuring contracts are raised accurately.
• Use Smart Office to locate plant and check correct rates are being used.
• Reporting errors on rates to Major Account Managers.
• Produce weekly reports for customers showing all plant movements.
• Attending occasional meetings with Major Account Managers.
• Take opportunity to secure additional revenue through add on sales and converting off-hires into hires.
• Liaise with Major Account Managers and provide updates and performance reports as required.
• Weekly reports to Major Account Managers and customers.