Sales Support Executive Heckmondwike £35,000 - £40,000 + Benefits Role Profile Cast UK is supporting a growing and established family-owned business with a fantastic culture in their recruitment of a Sales Support Executive. Working as part of a supportive team, you''ll take ownership of accounts and provide excellent account management whilst controlling the consumables requirements for customers. The role is Monday to Friday and based onsite.What''s in it for you?Family business with genuine supportive culture and environmentRewards and recognition - discretionary bonus scheme and annual pay reviewsExposure and responsibility - no micromanagement and chance to bring new ideas and initiatives to the roleGrowing business that has doubled in turnover in the last 5 yearsChristmas shut down (not taken from holiday allowance)Key ResponsibilitiesDeliver exceptional customer service through account management, building relationships with account base and understanding their needs and requirementsAssist with customer queries across phone and emailWork closely alongside Sales Directors/Account managers to develop understanding of upcoming forecasts and new customersMonitor orders email inbox and process sales ordersLiaise with suppliers, with awareness of lead times, to ensure stock availability balances customer requirements.Demand forecast, help to plan future deliveries in line with customer usageGenerate purchase order acknowledgementsPrepare daily picking list for warehouse staf