Senior Account Manager (D365 Business Central)Drive Growth. Build Relationships. Make an Impact.We''re looking for a commercially driven Senior Account Manager to take ownership of a portfolio of high-value customers, driving retention, growth, and long-term partnerships.This is a strategic role where you''ll work closely with senior stakeholders, shape account plans, and identify opportunities to maximise customer value within a fast-paced SaaS/ERP environment.What You''ll Be DoingManaging and growing a portfolio of key customer accountsBuilding and delivering strategic account and revenue plansLeading customer reviews and stakeholder engagementIdentifying upsell, cross-sell, and expansion opportunitiesOwning renewals and commercial negotiationsWorking cross-functionally to deliver strong customer outcomesProactively managing risk and improving customer satisfactionWhat We''re Looking For5+ years'' experience in account management or similar rolesBackground in SaaS, ERP, or subscription-based environmentsStrong experience with Microsoft Dynamics 365 Business CentralProven ability to manage complex, multi-stakeholder accountsCommercially focused with a track record of growth and retentionStrong communication and organisational skillsHubSpot CRM experience is a plusWhat You''ll GetCompetitive salaryGenerous annual leave plus birthday offPension from day oneCritical illness and life coverEV salary sacrifice schemeWellbeing support and EAPOngoing professional development and Mic