Job Title: FM Contracts Manager, St Albans, Permanent Reference: 468 Summary of the FM Contracts Manager role: Our client is seeking an experienced FM Contracts Manager to lead and develop facilities management contracts within a Hard Services arena, ensuring operational excellence and financial performance. The role involves driving strategic growth, optimising staffing structures, and delivering high-quality services in line with KPIs and SLAs. The ideal candidate will have proven managerial experience in Hard Services, strong technical knowledge of building services, IOSH or equivalent Health and Safety training, and exceptional leadership skills. This is an opportunity to shape contract success and deliver outstanding customer service. FM Contracts Manager Deliverables / Outcomes (include but are not limited to): Lead, manage, and develop Facilities Management contracts, ensuring all financial and operational targets are achieved and exceeded. Drive strategic growth by identifying opportunities to increase turnover, profitability, and service offerings, securing contract renewals and additional projects. Optimise staffing structures across contracts to balance cost efficiency with service excellence. Develop and deliver financial plans that drive revenue growth, meet profit targets, reduce Work in Progress (WiP), and manage debt effectively. Ensure full compliance with client and company Health and Safety policies and procedures. Oversee contract delivery in line with s