If you''re seeking a role where you can really make a difference and support vulnerable people then we have the perfect opportunity for you. You''ll receive excellent training from the Trainer who said "It''s genuinely a Great place to work" and a Recruiting Manager who said they "like making a difference and supporting people with the process as well as seeing people grow in their careers". The company you''ll be working for have incredible Company values, visions and goals. They also believe in each individual employee being valued and encouraged to develop their career within this company. Job Title: Helpline AdviserLocation: Dover, KentTraining: Training is Monday - Friday 9am - 5pm for 4 weeks and an additional 4 weeks 9am - 5pm on the phone training to ensure the Team Leaders are available to support you with any queries.Hybrid working: This position will be office based during your training, as above. This is then reviewed at 3 months on an individual basis to be able to work from home.Once you''ve passed your 6 month probationary period a hybrid working pattern is available, 3-4 days working from home, 1-2 days in the office. This is reviewed on an individual basis.Duration: 9 month FTC initially, the role is then made permanent for successful candidates.Start date: April 2026Salary: 25,710 rising to 28,670 after completing a 6 month probationary periodBenefits: 25 days Annual leave + 8 Bank holidays Free parking8% Employer pension contributionFlexibility and work lif