SD WAN Network Engineer+Permanent opportunity+Fulltime onsite in Bracknell / Basingstoke+SC cleared role + 50,000 plus bonus Skills:+ WAN +Network Engineer+SC Cleared+Cisco We are looking for a 3rd Line Shared Service Support Network Engineer (SD-WAN) to work collaboratively across our accounts within the SD-WAN shared service. Your role will involve direct technical support for services in the SD-WAN team as part of the 3rd Line Team and assist in the day-to-day operations and duties of the SD-WAN Service. The engineer will also work with the current support personnel to understand the products and their use across the shared service and to develop and enhance their diagnostic skills / capability. Your role will involve Network Monitoring and Event management via Orchestrator tools Detailed investigation and Diagnostics Create workarounds, solutions, and mitigations for identified issues. Identified issues requiring more detailed and in-depth analysis and escalate to product manufacture. The reception of escalated customer fault reports and technical enquiries. Analysis, investigation, and production of support solutions relating to the deployed equipment or service. To perform remote diagnostic tests where applicable to aid primary fault rectification To ensure all work performed complies with the Company''s quality requirements and ISO9000. Pre ''configured'' equipment for customer installation. Implement Approved Configuration Changes Assist in Collation of Perf