D365 CE Functional Consultant Onsite in LondonOur client a global consultancy is looking for a D365 Functional Consultant on an initial 6 month contract with the option of extension thereafter. Responsibilities: Lead functional design and configuration for CIJ (customer insight journey) Real Time marketing Configure Real Time events, event triggers, and event-based conditions Build Real Time segments (behavioural, event-driven, attribute segments) Design customer journeys with branching logic (conditions, A/B splits, wait conditions, exit rules) Configure brand profiles, compliance profiles, consent centre, subscription centres Build email/SMS/WhatsApp templates with personalization andamp; rules Define KPI tracking, journey analytics, reporting requirements Conduct requirement workshops, UAT, training andamp; documentation Required Skills andamp; Experience 5-8 years in Dynamics 365 Marketing/CIJ Strong understanding of CIJ RTM features: events, segments, branching journeys Hands-on with journey orchestration, goals, suppression rules, exit conditions Experience configuring consent andamp; compliance profiles with regional logic Strong template-building skills: email, SMS, dynamic text, personalization Good analytical skills for interpreting journey insights andamp; performance Excellent communication and workshop facilitation skills D365 CE Functional Consultant Due to the volume of applications received for positions, it will not be possible to respond to all