Your new company An opportunity has arisen with an award-winning, high-profile organisation based in Gloucester. They are looking to expand their IT support function and are seeking a seasoned, confident, reliable and friendly IT Support Technician to join their infrastructure teams.Your new role You will play a key role as part of the technical infrastructure services team, working collaboratively to drive the business forward. You will be expected to achieve your day-to-day service desk KPIs, have a hands-on approach to incident/request resolution and be proactive in finding solutions. You will help support their current team with IT issues across a Windows 11/Office 365 environment.What you''ll need to succeed Prior experience support in a service desk environmentExposure supporting W10/W11 systemsAn understanding of Active Directory and Group PolicyWhat you''ll get in return A rewarding contract providing exposure to a high-profile public sector client. Furthermore, a COMPETITIVE DAY RATE on a 6-MONTH INITIAL TERM.What you need to do nowIf you''re interested in this role, click ''apply now'' to forward an up-to-date copy of your CV, or call us now.Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Tandamp;C''s, Privacy Policy and Disclaimers which can be found on our website.