Our client, a well-established and growing organisation with over two decades of success in their sector, is seeking a highly motivated Customer Service Advisor to join their friendly and collaborative team based just south of Leeds city centre. This is an excellent opportunity for an individual who enjoys a mix of customer interaction and hands-on operational work, and who thrives in a close-knit, supportive environment.Customer Service Advisor - The Role This is a varied position combining customer service, coordination and light production tasks. You ll play a key role in ensuring customers receive accurate guidance and exceptional support. Typical responsibilities include: Handling inbound customer enquiries via phone and video calls Understanding client requirements and advising on processes Supporting the production of bespoke products using in-house systems Ensuring a high-quality service is delivered at every touchpoint Contributing to general office duties as part of a small, friendly team This is an ideal role for someone who enjoys both people-focused work and practical tasks, and who takes pride in maintaining high standards.Customer Service Advisor - About You We are looking for a candidate who is personable, proactive and commercially aware. The ideal applicant will have: Some previous experience in a customer service or office-based role Strong communication skills and a supportive, customer-first approach Good numeracy and general commercial awareness A hand