Prestige Service Advisor Main Dealership Hatfield Up to £34,000 basic (DOE) + genuine £10,000 bonus Full-time Permanent Mon Fri 8am 6pm 1 in 4 Saturdays 8:30am 4pm The Role An exciting opportunity has arisen for an experienced Prestige Service Advisor to join a busy and successful main dealership in Hatfield. You ll represent a premium automotive brand, delivering exceptional customer care, handling service enquiries, and ensuring each customer enjoys a first-class dealership experience. If you have solid motor trade experience and a passion for providing professional, efficient service this could be your next move. Key Responsibilities Advise customers on all service, maintenance, and repair work Handle technical queries and provide clear, accurate information Book vehicles into the workshop and manage progress updates Communicate effectively with technicians, service control, and customers Identify and cross-sell additional repair work, parts, and services Accurately produce and finalise customer invoices Deliver a premium-level experience that reflects a prestige dealership brand Your Background and Skills Proven experience as a Service Advisor within a main dealership Strong technical understanding of vehicle servicing and repair processes Excellent customer service, communication, and interpersonal skills Organised, professional, and confident in a fast-paced environment Ability to build long-term relationships and ensure customer loyalty Full UK Driving Licence requi