Customer Service Coordinator
Customer Service CoordinatorJob Location: Desborough, Northamptonshire Salary: Up to 30,000 per annum, depending on experienceHybrid: 4 days in the office, 1 day working from homeHours: 9am - 5pmAre you an experienced Customer Service professional with a strong background in a commercial office environment? Do you enjoy building long-term customer relationships, coordinating orders, solving problems, and ensuring customers receive exceptional service every step of the way?We are recruiting for a Customer Service Coordinator to join a successful and growing business based in Desborough. This is an excellent opportunity for someone with strong B2B customer service experience who can take ownership of customer accounts, manage multiple priorities, and work collaboratively across several departments.The RoleAs a Customer Service Coordinator, you will act as the primary point of contact for customers, managing enquiries, orders, account administration, and customer relationships. You will play a key role in ensuring a seamless customer experience while maintaining service levels and supporting wider business objectives.Key ResponsibilitiesAct as the primary customer contact for enquiries, orders, quotations, and ongoing account management.Build and maintain strong relationships with customers and internal departments.Manage customer accounts of varying sizes, taking ownership of the customer journey from onboarding through to ongoing support.Process customer orders accurately ..... full job details .....
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