Our outstanding and successful client, a national IT Service Provider who work with some of the biggest household names in the UK are looking to recruit an experienced IT Field Technician to join them on a permanent basis.You will be based in the Exeter area, and will attend customer sites to diagnose and resolve technical IT issues relating to customers on-site technology, including EPOS, business systems, and back office servers.You''ll be the bridge between tech issues and business success - making a tangible difference for customers!Location: Covering the Exeter / Devon region (on-site visits + remote reporting)Travel: Significant regional travel with some overnight stays (full expenses and accommodation provided)Company Van: Van providedHours: Monday to Friday (core hours will be 9am-5:30pm - but these may vary depending on demand)Salary and Benefits: Salary will be 25,000 plus excellent benefits package including 23 days holiday per annum + bank, private healthcare provided through BUPA, death in service (4 x salary), group income protection, company pension.What You''ll Do:Visit customer sites to diagnose and resolve EPOS, network, and business system issuesCapture photographic evidence and compile clear, actionable reportsCoordinate fixes - liaise with management, IT providers and third partiesMediate IT solutions between franchisees, service desks, and IT contractorsEnsure accurate stock tracking and report completion for smooth operationsKeep stakeholders informed a