Customer Service AdvisorLocation: Liverpool (Hybrid Working)Contract: Temporary ongoingPay Rate: £12.83 per hourHours: 37.5 hours per weekShift PatternMonday to Friday - HybridHours between 08:00am - 6:00pm (rotating) including Bank HolidayAbout the RoleWe are currently recruiting for a Customer Service Advisor to join our client based in Liverpool.This is a fast-paced customer service role where delivering an exceptional customer experience is key.Customer Service Advisor Key Responsibilities Deliver a professional, friendly, and customer-focused service at all timesManage customer enquiries via phone and digital communication channelsBuild a clear understanding of customer needs to provide effective solutionsAdvising customers on the best services availableDeliver a high-quality customer experience in line with company standards and SLAsAccurately capture and maintain customer information using CRM systemsPromoting memberships to non-membersWork collaboratively with internal teams to ensure customer issues are resolved efficientlyMaintain a high level of accuracy and attention to detail in all customer interactionsRequirementsPrevious experience within a busy customer service or contact centre environment, ideally with travel/hospitality industry exposureStrong background in handling high volumes of customer enquiriesExcellent verbal and written communication skillsConfident using CRM systems and computer applicationsStrong listening skills and attention to detailPositive,