Digital Library Systems Administrator

Location: London
On-site, Full Time
Pay Rate: £22 per hour (PAYE)

About the Role

We’re seeking an experienced and motivated Digital Library Systems Administrator to join our team. This is a full-time, on-site role working within the library service, focused on managing and supporting digital library systems and improving service delivery through technology.

You’ll take ownership of the Library Management System, provide technical support to staff, and help identify and implement systems that make a real difference to both staff and residents.


Key Responsibilities

• Manage and support the Library Management System to ensure reliable and efficient service.
• Provide technical advice and troubleshooting support to library staff and managers.
• Work with suppliers and IT partners to maintain high system performance.
• Support the roll-out of system updates, new technologies, and process improvements.
• Deliver training and documentation to enhance staff confidence and consistency.
• Coordinate small ICT projects contributing to service improvement.
• Maintain clear and accurate records, procedures, and guidance materials.

About You
You’ll bring experience in ICT support or systems administration, ideally within a library or public sector setting. You’ll have great attention to detail, technical know-how, and the ability to explain systems clearly to non-technical users.

Essential Skills & Experience

• Proven background in systems support, IT administration, or library technology.
• Strong troubleshooting and problem-solving skills.
• Confident communicator with experience delivering user support or training.
• Organised, proactive, and able to manage multiple priorities.
• Knowledge of library or information management systems is highly desirable.

What’s on Offer

• Full-time, on-site position with a competitive hourly rate.
• Opportunity to work in a role that supports digital transformation and community service delivery.
• Collaborative environment with ongoing professional support.