Job description This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom. Join us as a Resilience and Continuity Services Manager, Commercial and Institutional In this specialist role, you''ll have primary responsibility for managing the NatWest Markets (NWM) Incident Management Framework, providing central coordination for escalated issues and expert guidance to ensure NWM is appropriately prepared for and effectively responds to incidents. You''ll build and manage relationships with key stakeholders to maximise the effectiveness of the role and make sure incident preparedness and resilience are key considerations for all colleagues. You''ll gain valuable exposure and hone your expertise as you advance your career in this challenging role What you''ll doIn this role, you''ll be managing the NWM Incident Management Framework and representing incident management governance before, during and after incidents. You''ll help coordinate an effective response and manage the delivery of post-incident enhancement activity.Additionally, you''ll be: Representing incident management at policy governance forums and ensuring effective dissemination of communications relating to incident management plans and lessons learned Applying your knowledge of incident management and resilience principles, best practice processes and controls to support a timely and effective response Supporting business resilience by managing regular ..... full job details .....